fbpx
  • 08677 020 250
MANAGED IT SERVICES

We're IT experts.

Let us manage your entire technical requirements through our highly customized Managed IT Services.

FOCUS ON YOUR BUSINESS.

We want you to focus on getting on with your business and let the experts at
Dandemutande look after your critical IT platforms. Our unique proactive approach to
maintenance and support delivers continued high performance, availability, and security. Dandemutande can operate the technical elements of your entire facility through our highly customized Service Level Agreements. We also supply teams of technical personnel to operate your systems to the highest standards where compliance and high availability are paramount.

KEY BENEFITS

Dandemutande Managed Services delivers comprehensive management services that meet your challenges and enhance business continuity through:

  • Dedicated 24/7 phone, ticket, and chat support
  • System network administration
  • Incident investigation, diagnosis, resolution, and recovery
  • Access to up-do-date infrastructure, resources, and knowledge
  • Rapid response to site requirements
  • Improved enterprise performance
  • Proactive alerting for detected issues
  • Reduced labour costs, risk, and downtime
  • 24/7 monitored and managed ticket system

MANAGED SOLUTIONS OFFERINGS

Managed Backup and Storage:

Dandemutande backup solutions will ensures that your data is backed up and protected. Our team of specialists will manage everything from Hardware and system failures, human error, and virus infection to the backup process itself.

  • Backup on cloud
  • Scheduled or continuous backups
  • File compression and data de-duplication
  • Onsite storage of backups

Monitoring Services:

We offer a full detailed comprehensive view of every aspect of your network and IT environment. From Port Monitoring to Application, and Database Monitoring. Dandemutandes Monitoring Services allows your business track down failures, security breaches, and inefficiencies in your platform.

IT Services and Consultation:

We provide need-based consultancy services to our customers with an overview of how businesses can grow and develop.

  • Network audits – for ensuring reliability and functionality of your business’s network we do health checks through analysis, study and gathering of data. We provide reports and recommendations.
  • Dedicated Engineer – works daily with your staff at your location, becoming intimately familiar with your unique processes and requirements, your network specific configurations and challenges.

Managed IT Services

VALUE ADDED SERVICES(VAS)

Our Managed Services portfolio is customized with other solutions and services that help transform your business with efficient, value-added services.

Managed Security Services:

Because security is one of our cores focuses when hosting your servers and network. We give you the benefit of having our security experts manage your firewall and intrusion detection.

Application Development and Support:

We provide complete end to end application development, deployment, administration, maintenance for enhanced IT systems. Based on your requirements, write specifications and design.

Field Support:

For all your local service and support requirements. Our highly trained and motivated engineers are strategically located for your convenience and rapid support response.

Hardware as a Service (HaaS):

we offer short- and long-term leasing of hardware for your convenience on up-to-date equipment, software, and reduction of additional cost and maintenance.

Remote Smart Hands:

This involves complex and basic management of critical infrastructure and networks by our high-level IT experts. Which involves remote monitoring of networks, servers, and checking and report on security alerts. Management of colocation equipment, rack, and stack, circuit testing, complex cable configurations, equipment testing, setting up a firewall, concentrated troubleshooting.

FOUND SOMETHING YOUR INTERESTED IN?

REQUEST A
FREE CONSULTATION BELOW

08677 020 250

Available from 08:00 – 16:30

Email sales@dandemutande.co.zw